Support for disabilities

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand, for example in large print, braille or via email.

As part of the Accessible Information Standard we must:

• identify patients who may have an additional communication need
• record the patient’s need in our clinical GP system
• flag the patient’s record to assure additional communication needs are obvious to practice staff
• share this information with other care givers such as social care
• act to ensure our staff can effectively communicate with patients who may have additional communication needs.

If you feel this applies to you, or someone you care for please contact us and let us know.

Support for carers

Do you look after someone? Are you receiving everything you’re entitled to? When you’ve cared for an individual for a long time, are temporarily helping them (for example, while they recuperate from an operation), or have just become a carer, take the time to review your options and find out what support is available to you.

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction, cannot cope without their support. If you are a carer, please let our team know.

For more information on the support available to you , please visit Wandsworth Carers’ Centre.

Safeguarding

Safeguarding adults and children is important and there may be times when you are concerned about the welfare of a child, adult or both. If you need advice, guidance or support please refer to the Wandsworth Council website for links to services.